FAQ's
General
Q: Where are you based?
A: We’re based in Australia and lovingly pack and send all orders from our studio in Queensland.
Q: Do you ship Australia wide?
A: Yes! Whispering Wonders delivers Australia-wide — we use Australia Post as our courier to ensure we can deliver to every city, town, and rural postcode.
Q. Do you ship internationally?
A: At this stage, we only ship within Australia. We hope to bring the magic to more corners of the world soon!
Q: How much is shipping?
A: We offer free shipping on orders over $99. Standard shipping within Australia is a flat rate of $4.99 and express shipping within Australia is a flat rate of $15.
Q: Do you offer express shipping?
A: Yes! You can choose express shipping at checkout for faster delivery at a flat rate of $15.
Q: Do you ship to PO Boxes?
A: Yes we sure do! By using Australia Post as our courier is allows us to ship to PO Boxes and Parcel Lockers.
Q: How long will my order take to arrive?
A: Orders are typically dispatched within 48 hours during business days. Shipping times vary depending on your location, but standard delivery usually takes 3–8 business days. You’ll receive tracking details once your order is on its way!
Q: Can I send a gift directly to someone?
A: Absolutely! Just add their shipping details at checkout. Our packaging is gift-ready, and while we don’t offer custom messages yet, everything arrives beautifully presented.
Q: Can I track my order?
A: Yes! Once your order has been dispatched, you’ll receive a tracking link via email so you can follow its journey.
Q: Do you offer local pickup?
A: We’re an online-only store with no physical shopfront, so we don’t offer local pickup at this time.
Q: Where can I see your products in person?
A: We’re mainly an online store, but you can view samples of our sets at our stockists. Click here for more information about our Stockists.
Q: Do you offer wholesale or stockist opportunities?
A: Yes, we love partnering with like-minded stores! If you're interested in becoming a stockist, please get in touch here — we’d love to hear from you.
Q: What payment methods do you accept?
A: We accept all major credit cards, PayPal, Apple Pay, Google Pay, and Afterpay.
For both Tooth Fairy & Fairy Letter Sets

Q: Is each set for one or multiple children?
A: Each Tooth Fairy set is thoughtfully designed for one child, but each Fairy Letter set can absolutely be used for siblings or friends if you'd like to share the magic together.
Q: Are they easy to use?
A: We've designed everything to be easy for parents and magical for kids. The fairy letters come ready to go-just write your child's name on the envelope and hide it for them to find. The tooth fairy set is just as simple-pop the tooth in the pouch, leave it by their bed, write your child's name and date on the certificate and swap it for the tooth once they are asleep for a magical morning.
Q: Are they reusable?
A: The fairy letters are designed as keepsakes-while they're not reusable, they're made to be cherished forever and reread whenever a little magic is needed. The tooth fairy set includes multiple certificates, so it can be used again and again with each new lost tooth-turning every visit into a special memory.
Q: What age are these best suited for?
A: These are ideal for ages 4-10, depending on your child's imagination, first wobbly tooth and interest in fairies, magic and play. But every child is different — you know them best!
Tooth Fairy Sets

Q: Are they personalised with my child's name?
A: The certificates are not pre-personalised, but each one includes a blank space where you can handwrite your child's name and date for that special personal touch.
Q: Are there enough certificates for each tooth?
A: Children typically lose 20 baby teeth, and our Tooth Fairy Set includes 20 certificates-one for each tooth-so you'll have everything you need for the full magical journey!
Q: Do they come with everything I need?
A: Yes! Each set includes a tooth pouch, certificates with a fairy tale on the back, a tooth chart and tooth fairy storybook - all beautifully designed. You only need to write your child's name and date on the certificate. Plus any extras like a coin or fairy dust if you wish.
Fairy Letter Sets

Q: Are they personalised with my child's name?
A: The letters are not pre-personalised, but each envelope includes a blank space where you can handwrite your child's name for that special personal touch. This gives you flexibility to use them with one or multiple children over time.
Q: Where do I write their address?
A: Our fairy envelopes are intentionally left without a designated space for an address because fairies already know exactly where each child lives, it’s all part of their magic! Each letter is lovingly delivered with a sprinkle of wonder, straight to the right hands (and hearts).
If you wish to post a letter, there’s plenty of space on the back of the envelope to write an address or add a label and send it through the mail.
Q: Do I need to have a fairy garden to use them?
A: Not at all! The magic is in the surprise. You can hide the letters anywhere — under a pillow, behind a curtain, in a tree hollow, or next to their crayons. No fairy garden required - just imagination!
Q: Is there a certain order they need to be given?
A: You can use them in any order! The letters come pre-sealed, so even you won't know which fairy is inside until it's opened. It'll be just as much of a surprise for you as it is for your little one - making the magic feel even more real.
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Tooth Fairy Set in Pink
5.0 / 5.0
(4) 4 total reviews
Regular price $55.00 AUDRegular priceUnit price / per -
Fairy Letters Set
4.75 / 5.0
(4) 4 total reviews
Regular price $55.00 AUDRegular priceUnit price / per -
Tooth Fairy Set in Blue
5.0 / 5.0
(2) 2 total reviews
Regular price $55.00 AUDRegular priceUnit price / per