FAQ's
General
Q: Do you ship Australia wide?
A: Yes! Whispering Wonders delivers Australia-wide. We use Australia Post as our courier to ensure we can deliver to every city, town, and rural postcode.
Q: Do you ship to PO Boxes?
A: Yes we sure do! By using Australia Post as our courier is allows us to ship to PO Boxes and Parcel Lockers.
For both the Tooth Fairy Sets and Fairy Letter Set
Q: Is each set for multiple children or just one child?
A: Each Tooth Fairy set is thoughtfully designed for one child, but each Fairy Letter set can absolutely be used for siblings or friends if you'd like to share the magic together.
Q: Is it easy to use?
A: We've designed everything to be easy for parents and magical for kids. The fairy letters come ready to go-just write your child's name on the envelope and hide it for them to find. The tooth fairy set is just as simple-pop the tooth in the pouch, leave it by their bed, write your child's name and date on the certificate and swap it for the tooth once they are asleep for a magical morning.
Q: Are they reusable?
A: The fairy letters are designed as keepsakes-while they're not reusable, they're made to be cherished forever and reread whenever a little magic is needed. The tooth fairy set includes multiple certificates, so it can be used again and again with each new lost tooth-turning every visit into a special memory.
Q: What age are these best suited for?
A: These are ideal for ages 4-10, depending on your child's imagination, first wobbly tooth and interest in fairies, magic and play. But every child is different, you know them best!
For the Tooth Fairy Sets
Q: Can I get the certificates personalised with my child's name?
A: The certificates are not pre-personalised, but each one includes a blank space where you can handwrite your child's name and date for that special personal touch.
Q: How many teeth will my child lose, and are there enough certificates in the set?
A: Children typically lose 20 baby teeth, and our Tooth Fairy Set includes 20 certificates-one for each tooth-so you'll have everything you need for the full magical journey!
Q: Do the tooth fairy sets come with everything I need?
A: Yes! Each set includes a tooth pouch, certificates with a fairy tale on the back, a tooth chart and tooth fairy storybook - all beautifully designed. You only need to write your child's name and date on the certificate. Plus any extras like a coin or fairy dust if you wish.
For the Fairy Letter Sets
Q: Can I get the fairy letters personalised with my child's name?
A: The letters are not pre-personalised, but each envelope includes a blank space where you can handwrite your child's name for that special personal touch. This gives you flexibility to use them with one or multiple children over time.
Q: Do I need to have a fairy garden at home to use the fairy letters?
A: Not at all! The magic is in the surprise. You can hide the letters anywhere! Try under a pillow, behind a curtain, in a tree hollow, or next to their crayons. No fairy garden required - just imagination!
Q: Are the letters in a particular order or can l use them randomly?
A: You can use them in any order! The letters come pre-sealed, so even you won't know which fairy is inside until it's opened. It'll be just as much of a surprise for you as it is for your little one - making the magic feel even more real.
Q: Is this a one-time activity?
The Fairy Letters are designed to be enjoyed slowly and creatively. Many families choose to space them out over weeks or months, weaving them into stories, play, or special moments. This makes the magic last far beyond the first discovery.
Q: Where do I write their address?
Our fairy envelopes are intentionally left without a designated space for an address because fairies already know exactly where each child lives, it’s all part of their magic! Each letter is lovingly delivered with a sprinkle of wonder, straight to the right hands (and hearts). If you wish to post a letter, there’s plenty of space on the back of the envelope to write an address or add a label and send it through the mail.